Helpful Information for Patients Visiting Jefferson Radiology

Assisting Patients Every Step of the Way

Your Journey at Jefferson

Embarking on a medical journey can be confusing and overwhelming at times. At Jefferson Radiology, our goal is to assist our patients every step of the way, helping them take charge of their healthcare during the diagnosis stage of their journey – undeniably one of the most critical moments in their lives and one that typically involves a radiologist.

Download our 7-step care journey to learn more about your visit with us.

Care & Respect Together

At Jefferson Radiology, we are committed to fostering a positive atmosphere of care and respect. Our mission of Care and Respect Together applies to everyone—our team, our patients and their families, and any visitor to our imaging centers. It’s a shared responsibility to foster a respectful environment.

Learn About Our Care & Respect Mission

The Care Journey

Your provider has determined that they need more information about your condition – they need to see what’s going on inside. They have ordered an imaging exam for you, and the type of exam will depend on your situation.

We work hand in hand with your provider’s office in order to obtain any pre-authorizations that may be required by your insurance company. insurance carriers often require pre-authorizations for imaging exams, which can include clinical information concerning your medical condition and, sometimes, details about prior treatments.

When calling to schedule your appointment with Jefferson Radiology, we provide you with the information you need to prepare for your imaging exam. It is important to address any medical concerns at this time. Click here to learn more about how to book an appointment with us.

Jefferson Radiology offers a full spectrum of imaging and diagnostic procedures in nine outpatient centers across the Hartford area. When you arrive for your appointment, you will be greeted by a dedicated front desk staff and then invited by a technologist to come in for your exam. The technologist will guide you through the exam and answer any concerns you may have.

Once your imaging exam is complete, your images will be interpreted by one of our sub-specialized radiologists. The radiologist will interpret and diagnose your condition as well as recommend next steps which may include additional imaging exams. The radiologist works hand in hand with your referring provider to ensure you receive the care you need.

The diagnosis stage of a medical journey can be one of the most critical moments in a patients life. We understand this and are intimately acquainted with the challenges a patient faces during this time. We work closely with your referring physician to ease these challenges and work diligently to ensure you feel comfortable, safe and understand the next steps in your medical journey.

By accessing Jefferson Radiology’s patient portal located on our website, your results once they are posted are available to you 24/7. There are many additional resources available on this portal including upcoming and past appointments, past imaging reports and the option to pay your bill online.

What is a Radiologist?

A radiologist is often considered the ”doctor behind your doctor.“ They are physicians who specialize in the diagnosis of diseases and injuries by interpreting medical images using advanced imaging technology such as MRI and CAT scan.

What sets a Radiologist apart?

Among many things, two important factors contribute to helping a radiologist provide an accurate diagnosis: sub-specialty training and access to the most advanced imaging technology. At Jefferson Radiology, we have both.

Can I choose my Radiologist?

Patients have a choice in selecting which Radiology practice to go to for their imaging exam. Availability of advanced imaging and the quality of reporting are important factors in choosing a radiologist. We specialize in both these areas.