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Request Medical Records

Request Medical Records

Please use the form below to request medical records. Your request will be securely forwarded to our medical records team for processing.

  • When picking up your records at one of our outpatient centers: Please allow three (3) business days before arriving at one of our locations to collect your records.
  • Mail Delivery: Please allow an additional 5-7 business days for shipping.

Submit a Record Request

"*" indicates required fields

MM slash DD slash YYYY
Which type of records are you requesting?*
For which period of time do you need your medical records?*
MM slash DD slash YYYY
MM slash DD slash YYYY
MM slash DD slash YYYY
Note: Requesting all records may take additional time to process. We recommend selecting only the records you need for faster service.
Please choose your preferred method for receiving your medical records.*
Delivery Method*
Please provide the full facility name or patient's name along with the mailing address.

For patients and healthcare providers requesting patient records

Fax Your Record Requests Here:

860-783-5813

Attorney Requests

Click here

Legal and Hospital Medical Records & Billing Requests

Click here

Attorney Requests for Imaging and CDs

To request CD medical records on behalf of your client, please complete the form below, ensuring all sections are filled out accurately.

Before You Submit Your Request

Please review the options below to determine where your requests should be submitted based on the records you need.

  • Imaging reports only (CT Imaging Partners or Farmington Imaging Centers) submit via ChartSwap .
  • Billing statements only → submit via ChartSwap .
  • Imaging reports for hospital imaging services interpreted by a Jefferson Radiology radiologist → Contact the hospital.
  • Images (CDs) — to request images from CT Imaging Partners or Farmington Imaging Centers, please fill out the Attorney and Client Information form below.
  • Please note: We do not accept drop-off requests at our Outpatient Imaging Clinics.

Questions on Where to Submit Your Request?

  • Call 860-289-3375 , extension 8276, option 2, to speak with the Jefferson Radiology Revenue Services department when you need to verify where or how to submit imaging requests.
  • For questions or issues with ChartSwap requests, please email detcustomerservice@optum.com .

Processing and Delivery Timeline

  • Attorney requests are processed within 30 calendar days.
  • For records and billing request timelines, please contact ChartSwap. .
  • Medical imaging CDs and additional items requested will be included in the shipment via FedEx.

"*" indicates required fields

Attorney and Client Information Form

MM slash DD slash YYYY

Record Details

Enter the first date of the service
Enter the last of the service
Does this request include PHI related to reproductive health care? (e.g., abortion care, fertility treatment, contraception, prenatal care, etc.)*
Max. file size: 8 MB.
Download the required attestation form here.
Drop files here or
Max. file size: 8 MB.
    If you do not have a standard authorization form, you can download and use our JR Authorization Form here. Please ensure it is completed and signed before uploading.
    Authorization Disclosures*
    By selecting the boxes above, I confirm my understanding of the terms of this authorization.
    This authorization will expire on:
    If no expiration date or event is specified, this authorization will expire one year from the date of signature.
    MM slash DD slash YYYY
    Digital Acknowledgment*
    MM slash DD slash YYYY

    Need to Book An Appointment?

    Check out our full list of services and call us at 860-289-3375 to get scheduled.

    • Our Services

    Our Partners

    Connecticut Children's
    Day Kimball Healthcare
    Gaylord Specialty Healthcare
    Griffin Health
    Hartford Hospital

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